FOR PSM Officer-Citizen Access Points (CAPs) – Government Of Somaliland (GoSL)

Posted 2 weeks ago
  • Job Description

    BackgroundThe Somaliland Civil Service Commission (CSC) was founded in 1993 and mandated by Constitution of Somaliland Article 113.  The Mandate of CSC is operationalized by the Civil Service law no 97 amended in 2022 with the overall goal of improving effectiveness and efficiency of the public human resource management and creating a merit-based system for the success of the Somaliland Civil Servants.Objective(s) of the AssignmentThe main objectives of the assignment are:Understand the objectives and goals of the Citizen Access Points (CAPs) feasibility study to be carried out by consulting Firm with CSC.Facilitate with the selected firm for conducting interviews and surveys with community members, local government, and service providers to gather input on services needed and desired features of CAPs.Assist the consulting firms and individual consultants to access the key stakeholders for meetings, interviews and providing documents for desk reviews where needed.Work closely and build relationship and trust with the stakeholders involved in the CAPs.Develop fund-raising strategy for the potential funding sources such as government of Somaliland, private partnerships and international partners for funding the CAP implementation and operation.Review and finalize the budgets and all potential costs associated with setting up and operating CAPsRevise, finalize and implement the monitoring and evaluation of the CAP performance and community impact plan.Support and monitor the implementing units for the full implementation of citizen access points in Sanag, Togdher and Awdal regions of Somaliland.Coordinate the CAPs implementation activities with key partners, organizations and key stakeholdersDevelop with the field staff for the CAPS, detailed work plans and submit for approvals  Ensure and proof read the monthly reports from the field staffDevelop monthly quarterly and annual project narrative reportsSupervise and monitor the work plans of the CAPs field staff  Ensure that all project records are kept secure, accurate and up-to-date,Conduct monitoring visits to CAPs activities and mentor, advice and coach the staff accordingly,Measure CAPs performance to identify areas for improvement and lessons learnedKeep updated about the project activities and progress to the local authorities through a formal reports and meetings,  Revise, finalize and keep updating for CAP SOPs for day-to-day operations.

     Experiences and Qualifications

    A bachelor degree in development Studies, Business Administration (MBA) or equivalent knowledge in organizational/project management. Master’s degree is preferableMinimum of 5 years’ experience in project management in development or humanitarian sectorExcellent analytical and research skillsExcellent writing, interpersonal and communication skillsExcellent proposal and report writing skillsAbility to work independently with minimum supervisionExcellent organizational skills and strong attention to detail  Good knowledge on the use of social media mainly twitters and FacebookSufficient knowledge of the local context of Sanag, Sool and Togdher regions of Somaliland  Respect for human rights, principles of professionalism, equal opportunities, diversity, transparency, democracy and do no harm principle.  .Reporting and other Deliverables:The Public Sector Management (PSM) Project Technical Advisor will be responsible for the overall coordination, planning, implementing, reporting and management of the activities of Public Sector Management (PSM) project component, with a particular focus on coordinating and managing the Citizen Access Points (CAPs) Program in Togdher, Sanaag and Sool regions of Somaliland.  Duration of Assignment:The assignment is expected to take 12 months.The Ministry of Finance and Economic Developmentwith the SERP Project Implementation Unit, seeks an experienced, highly qualified and committed Public Sector Management (PSM) Project Technical Advisor: (i) Curriculum Vitae (CV) with 3 reference persons; (ii) copies of certificates of academic qualifications; and (iii) cover letter indicating that they are qualified to perform the services.

     How To ApplyThe attention of interested Consultants is drawn to section III, para 3.14,3.16 & 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers: Procurement in Investment Projects Financing Goods, Works, Non -Consulting and Consulting Services, July 2016, revised November 2017, August 2018, November 2020, September 2023 and February 2025 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.  The Individual Consultantwill be hired based on the World Bank’s Guidelines for Selection and Employment of Consultants (July 1, 2016, and updated November 2017, August 2018, November 2020, September 2023 and February 2025).Mode of submission of Applications: Interested applicants can access additional information, including the detailed Terms of Reference (ToR) for the assignment, by visiting the following website:   www.slmof.orgor can be provided upon submission of application by e-mail or in person. The e-mail address is provided below from 8:00 to 14:00 pm Hargeisa time (Excluding public holidays).Deadline:Expressions of interest (EOI) and CV must be delivered (by e-mail or in person) in a written form of hard copy (if not by e-mail) to the address below by 18thMay 2025 at 1:00 pm (Hargeisa Time) – marked clearly as – PSM Project TA.Attention; Somali Enhancing Public Resource Management Project (SERP)Ministry of Finance & Economic DevelopmentOpp. of the Ministry of Education and ScienceHargeisa, SomalilandEmail Address: To: procurementserp@gmail.com,  & Copy: serpmofd@gmail.com 

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